Unified Messaging  Auto Attendant  Website Integration  FaxMail  Trouble Tickets
Email Consolidator  Wireless Messenger Consolidator   Toll-Free Service

No company integrates the Internet, wireless and telecommunications like Gabriel Wireless does.

Gabriel Wireless will provide you and your business with a custom Unified Messaging Solution.  With your UMS number, you will be able to receive faxes, voicemails, emails, instant web messages, and pages all at one Message Center number!    The number issued can be a local number or even a Toll Free number.

Now you can provide a SINGLE number on your business cards, stationary, promotional materials, etc.  No need to make your customers memorize 3 different numbers just to do business with you, that's "old school" business.  Step into the future with our UMS platform.

Through the Message Center you will be able to hear your voicemail messages, listen to your pages, listen to your Instant Messages, listen to your eMail messages and even reply to eMails - all from the convenience of a single phone call without ever connecting to the Internet!

If you prefer, your Message Center is also accessible from the Internet through a secure website.  This provides you with another method to retrieve your messages, change your account settings, and read your faxes.

Each time you receive a new message (email, fax, voicemail, instant message, or page) the UMS platform will send an alert to your specified wireless messaging device.  The service is compatible with cellular phones, pagers, PDA's, laptop computers, and any device with an email address attached to it! 

Just imagine the possibilities... UMS service allows professionals to work more productively and efficiently without being tethered to a desk, the Internet, or the office phone.

*To review a Voice Mail user's guide (includes enhanced services such as: Prepaid Calling, Call Forwarding, and more) please click here.

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With our Office Auto Attendant™ service, you can get the same automated call routing and answering system that an expensive PBX system or receptionist would provide - at a fraction of the cost!

The Office Auto Attendant™ doesn't replace your phone system, it just makes it better.   You are able to create and maintain a sophisticated office receptionist with features such as:

• Local or Toll-Free Number compatible
• Greets each caller with a custom receptionist recorded in your voice, example:

  "Thanks for calling Preferred Communications, please press 1 for office hours, 2 for office locations, 3 for sales, 4 for customer service, 5 for billing, 6 for new installations or remain on the line for the next available representative."

• Handles up to 100 simultaneous callers
• Capable of up to 1000 virtual extensions
• Scalable- add extensions as your business grows
• Each extension can be programmed with call forwarding or voicemail.  (Call Forwarding automatically includes No-Answer transfer to voicemail.)
• On-Line call detail reports are available (to monitor the call statistics- minutes of usage, caller-id, extension usage, etc.)

All Office Auto Attendant™ customers also receive Platinum Voicemail service on all virtual extensions.  This service includes:

• a fully featured voicemail system
• listen to messages from any phone
• time, date, and caller-ID stamps on all messages¹
• return calls with one-touch callback¹
• caller-ID stamping on all incoming calls¹
• on-line Message Center to listen to your voicemail messages from any computer in the world
• store messages up to 30 days

Just imagine the possibilities... your calls will always be answered.  Each call is correctly routed to the right person or department using professional greetings and messages.   With the Office Auto Attendant™ you can eliminate all the unecessary calls such as:

"where are you located?",
"how do I get to you?", and
"what are your office hours?"

When you are away from the office, simply program your extension to route calls to any phone: home, cell phone, remote office, etc.

1- requires toll-free number service.

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With the FaxMail service you will never worry about having enough paper in your fax machine.  Don't miss an important fax because your line is busy.  No need to add an additional phone line so you can use the internet, handle voice calls, or have a fax machine!

When you sign up for FaxMail you will be assigned either a local phone number or a toll-free phone number to use as your fax number (your choice).  This number is on 24 hours a day, 7 days a week to receive your faxes.  It can even receive multiple faxes at once!

Whenever you receive a new fax, the fax message will be sent to an email address of your choice.  No special plug-ins or browsers are required to view your faxes.  At that point you have the ability to make changes, delete, or print out the fax pages.

To sign up for FaxMail service, click here.

Just imagine the possibilities... no more wasted paper, no need to keep buying new fax machines, no wasted money on additional phone lines.  Just receive your faxes conveniently in your email and check the from anywhere in the world!

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The biggest problem with today's websites is that they are unchanging, static, and plain!

This translates into-  the pages always look the same no matter who visits your website. Would your business benefit from the ability to dynamically change your pages based upon the visitor or to instantly update the products offered or prices shown?

The experts at Gabriel Wireless can integrate your website with a database back-end.  This would allow you to create a single website and a database connected to it with all your products listed in it. Then, based on criteria the client selects, you show only the products that are applicable to this client.

The use of back-end database systems for websites does however not end here. You can, using database software and a web-based scripting language like Javascript and PHP, design a whole Web Application. Some examples are Classified Sites, Submission Sites, Email sites, Search Engines, Job Listing sites, Online Gambling sites, in fact, anything your imagination can conceive... 

Just imagine the possibilities... being able to dynamically present your website visitors with custom chosen prices, products, and services.  No need to develop multiple websites for different customer models, just use a single site tied into a database that you are able to maintain.

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Gabriel Wireless can provide your business with a web-based Trouble Ticket system.  This system is being used by many service related industry leaders to allow automatic notification of new tickets to their service staff, escalating alert options, and a customer-friendly interface.  This service includes:

• simple website interface for customers to start a trouble ticket or service request
• automatic trouble ticket number assignment
• secure web interface to view ticket history
• web interface for follow up notes
• automatic email notification to ticket initiator when an update is recorded
• scalable notification methods - paging on-site technician, management, etc.whenever a trouble ticket is opened
• scalable ticket states- open, pending, closed
• compatible with cellphones, pagers, PDA's, and any wireless enabled device

Just imagine the possibilities... be able to provide your customers with a turn-key trouble reporting system.  Never let another sales or service call fall between the cracks... automatically assign each customer request with a tracking number and automatically alert the specified person in your organization within minutes of the request being made.

To see a working Trouble Ticket interface, just go to the Gabriel Wireless Trouble Ticket form at:
http://www.gabrielwireless.com/ticket/

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This service allows the user to setup an unlimited number of email accounts within their Message Center service.  The Message Center will automatically retrieve any new email messages from these 'third party' accounts and make them available to the user via their Message Center (for playback, responding, and deleting). 

Additionally, whenever a new email message is received the user will be alerted with the message text via their specified wireless device (cellphone, pager, PDA, etc.)

The user can even listen to and reply to email messages through their Message Center voicemail!  This service uses state-of-the-art Text to Speech servers to make this possible.  Now a travelling user can send and receive email in their own voice through any phone! 

Just imagine the possibilities... no need to check 5 different email accounts for new messages... no need to stop using an older email account because you don't want to keep checking it...   add text paging (to a cellphone, PDA, or pager) to any of your email accounts - irregardless whether the email account provider has this ability or not.

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Gabriel Wireless' UMS platform can eliminate the need for all of your separate communication products: PDA, fax machine, pager, cellphone, answering machine, 2-way pager, etc. by combining all the messaging services of these devices into a single device that you choose.

With our UMS platform we can alert any device you select, whenever you receive a fax, voicemail, email, page, instant message, and more!

Just imagine the possibilities... no need to carry a Batman Tool belt anymore!   Eliminate the cellphone, pager, pda, fax machine, and more... and just carry one single device of your choice!

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All Gabriel Wireless Business Solutions are available with a local or nationwide Toll-Free number.  Imagine a toll-free number where you or your business can always be reached - never change your number!

The Toll-Free number service can be used to front-end the Office Auto Attendant™ service, a voicemail, or call forward to another number.

Local Toll-Free numbers will work in the lata that the end-number is local to (for example, a toll-free number pointed to a Boca Raton, Florida cellphone would be valid from Key West to Vero Beach).  The cost for a local Toll-Free number starts at just $9.99 / month for unlimited calls!  This service is perfect for any cellphone, realtor, fax machine, or business that just needs local coverage for their clients.

Nationwide Toll-Free coverage is available throughout the United States, Canada and Puerto Rico.  Rates start at $9.99/month plus 4.9¢ per minute of usage.  This service is ideal for any business that needs to receive calls from across the nation or even internationally.

To order the toll-free service or request more information, just click here.

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To review a Voice Mail user's guide (includes enhanced services such as: Prepaid Calling, Call Forwarding, and more) please click here.

To request a no-obligation consultation with a Gabriel Wireless business analyst, please send an email to: sales@gabrielwireless.com or call us directly at (561)999-0999.  Thank you.